Technology · ERP implementation · Gemstones · Jaipur
Four months from paper to live. Audit passed the same month.
The short version
SK Gems is a gemstone manufacturer in Jaipur. It buys stones, works them through assortment, preshaping, calibration, drilling, drill polishing and polishing, and supplies finished stones to global jewellery brands.
Those brands audit their suppliers. They want to know where each stone came from, what was done to it, and that stock in the system matches stock on the shelf. At SK Gems all of that lived on paper and in spreadsheets, which put brand orders at risk.
From June 2026 we scoped the work, standardised how the factory operated, and built an ERP on Zoho Creator covering sales orders, inventory, work orders and dispatch. We set up barcode labels, printers and scanners, tested every flow and trained the team. The system went live in October 2026. That same month we led the brand system audit, and SK Gems passed with every requirement met.
Brands want proof. Paper could not give it.
In the gemstone trade the brands set the rules. A supplier that cannot show where its stones came from, how they were worked and what was done to them is a supplier the brand cannot keep.
Underneath all three was one gap. Every stone had a history; nobody could read it.
Give every stone a history, and every brand a reason to buy.
From paper to one system in four months
Steps one to three are why the build was right first time. Software built on an unclear process only records the confusion faster.
One system, built around the stone
Gemstone manufacturing has needs of its own. Stones are bought by weight, sold by weight or by piece, lose weight at every stage, and move in bags rather than boxes. Commercial goods move in larger lots priced by the carat; precision goods are cut to calibrated sizes and counted by the piece. Some carry certifications, and every treatment has to be recorded and disclosed.
Traceability
Production
Sales, stock and control
Every stone has a story. Now every stone can tell it.
Making technology fit the trade
Standard ERPs think in units, not carats. Most off-the-shelf systems assume a fixed unit of measure. A gemstone business needs to switch between pieces and carats, and to account for weight lost at every stage. We built that logic into the system itself, available wherever an order, a bag or a stage needed it.
From paper to screens on the shop floor. The people cutting and polishing had always recorded work on paper, if at all. We designed stage-wise entry around each user’s own step, kept every screen to what that person needed, and backed it with barcode scanning, so recording work took less effort than writing it down.
An audit date that would not move. The brand audit was set for October, the same month as go-live. We tested every flow against what the auditors would ask for, then led the audit ourselves so the team could show the trail behind any stone with confidence.
Make the right way the easy way, and people use it.
Audit passed, business protected
How to read this
The audit is the headline because it was the reason. The system was built so SK Gems could keep and win brand business. Passing the audit in the month of go-live is the clearest proof that it does.
This is a coverage result, not a performance one. We can tell you what was built, in what time, and that the audit was passed. Yields, cost per piece and where material is lost become measurable once the system has a year of data behind it.
Who did what. We scoped, built, tested and set up the system, trained the team and led the audit. SK Gems’ team standardised their way of working with us and now run every order through it.
From compliance to growth
The system is live at SK Gems’ Jaipur factory, every brand requirement from the audit is met, and the team runs sales, stock, production and dispatch through it.
Next: less typing, more thinking. The next phase uses AI and automation to remove manual entry points — creating sales orders and packing lists from a simple prompt, and checking every combination of attributes when a new SKU is created, so an incorrect SKU never enters the system.
Next: data that drives decisions. With clean data from every stage, the focus moves to using it: yields by stage, cost per piece and per carat, and where time and material are lost.
Audit-ready today. Data-driven tomorrow.
What we now build in from day one
Start from the audit, work backwards. In this trade the brand audit defines what the system must prove. Scoping now begins with what the auditor will ask for, and every flow is tested against it.
Track stock the way it is held. Gemstones live in bags, so the system tracks bags, with a ledger behind each one. Matching the physical world is what makes the numbers trustworthy.
Fit the system to the trade. Pieces and carats, commercial and precision, treatments and certifications — gemstone logic is built in from the start rather than bolted on later.
If your customers audit you
Scope the system from the audit backwards. What the auditor will ask for is the clearest specification you will ever be handed, and it is free — most businesses write requirements from how they work today and discover the gap during the audit itself.
And track stock the way you physically hold it. If material moves in bags, the system counts bags. Every translation between how stock is held and how it is recorded is a place the two can drift apart.
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Every figure sourced from the client’s own systems, with the basis stated and the exclusions named.100 Ops by Debox
Bliss Tree
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Measurement note. Scope, timeline, modules and production stages are from our own project records. The brand system audit was conducted by the client’s customer in October 2026 and led on SK Gems’ side by Debox; the outcome is as recorded by that audit. This page reports what was built and delivered rather than operating performance, which becomes measurable once the system has a full year of data behind it.
